Australian Landscape Management provides comprehensive provider support services to business units and maintenance contractors.

We can help you to:

• Tender for new contracts, develop and implement strategies to retain contracts, and provide relief or 'top-up' staff in peak periods
• Design contract systems to deliver specified outcomes using available resources through resource optimisation modelling, work planning and production monitoring
• Recruit and train staff at all levels from mentoring managers to training of field staff in equipment use
• Strategically analyse landscape assets and apply life cycle costing models to determine when maintenance is no longer effective and redevelopment or replacement is required

Are you dealing with any of the following issues ....

• Lack of alignment between the contract price and day to day activities of workers?
• Service delivery quality and productivity issues concerning your customer or community that are proving difficult to resolve?
• Resources are perceived as inadequate to achieve required service standards but will extra resources have sufficient impact?
• Over a period of years, landscapes have deteriorated beyond maintenance yet your client is not aware of the need for re-capitalisation?

If you are dealing with any of these or similar issues we can help you!

Our provider support services assist in high-level business development, operations design and resource management.

Provider support features include ...

Business development

• We can provide industry analysis, business planning and tendering to procure new work
• Our networks and industry knowledge enable us to add value in negotiations over standards and contract performance

System development and support

• We provide innovation in problem solving and system development to support contract activities
• We can provide mentoring to managers and training in operational tasks to staff at all levels

Technical overview and best practice

• We can assist in the development of processes to identify and implement best practice and continuous improvement
• Our auditing and review processes identify opportunities to improve performance

Specified contract requirements

• Investigation, evaluation, audits and reports or other specified contract requirements can be provided as required
• Our Park Maintenance Management System (PMMS©) provides a foundation system for service planning and delivery

We apply our experience in landscape services with our expertise in management to develop cost-effective, achievable and enduring solutions.

Our provider support team members are all experienced in public and private sector landscape maintenance. They have worked in serviced delivery as local government employees and contracted service providers.

Stephen Thorpe

Stephen co-founded Australian Landscape Management in 1995 after spending 12 years in technical and management roles in local government open space.

 

He holds an undergraduate qualification in applied science (horticulture) and is in the final stages of completing his MBA..

Mark Callow

Mark co-founded Australian Landscape Management in 1995 and has recently spent an extended period as a senior manager with one of Australia's largest private sector public open space maintenance providers.

 

Mark has direct experience in operations planning, production systems and service costing.

Christopher Deakin

Christopher co-founded Australian Landscape Management in 1995. He applies a disciplined scientific mind to horticultural problem solving and the creation of models to simulate resource allocation and effectiveness.

 

Chris holds a science degree (Honours) and post graduate qualifications in education and horticulture.

Jok Smith

Jok has worked with Australian Landscape Management since 1996. He has extensive experience in bushland management and the conservation operations of local government.

 

Jok holds a degree in information systems and specialises in the field application of technology for planning and recording work.

Let us help you with specified contract requirements, systems development, technical overview and business development.

Service pricing

Services can be quoted on a fixed price or fee for service basis.

Additional services include...

Operations Management

Forecast demand for services and plan capacity accordingly. Optimise resource use using appropriate maintenance strategies and types.

Parks Maintenance Management System© (PMMS)

A fully integrated maintenance management system based on MS Access. Program work, incorporate audits, record completed work, report on all activities.

SHARP Maintenance ©

Focus on key aspects of maintenance to manage risk, present landscapes attractively for use, provide customer service and integrate with PMMS©.

Life Cycle Management Plans

Evaluate construction, maintenance, re-capitalisation, and replacement costs and their optimal timing.

Risk Assessment & Control Plans

Profile risks in open space areas, select appropriate controls and integrate them with maintenance programs.

Development Consulting

Design

We help to carefully develop landscapes to achieve triple bottom line outcomes.

Construction

Proven project management systems ensure completion on time, within budget and to the agreed quality.

Design & Construction

Reduce construction time and integrate design and construction risk .

For more information contact Stephen Thorpe.